PRIVACY POLICY
Last updated July 02, 2024
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SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our
table of contents
What personal information do we process?
personal information you disclose to us
.
Do we process any sensitive personal information?
Do we collect any information from third parties?
How do we process your information?
how we process your information
.
In what situations and with which parties do we share personal information?
when and with whom we share your personal information
.
How do we keep your information safe?
how we keep your information safe
.
What are your rights?
your privacy rights
.
How do you exercise your rights?
data subject access request
Want to learn more about what we do with any information we collect?
Review the privacy notice in full
.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you voluntarily provide to us when you register on the Services,
express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
Sensitive Information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short:
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
https://app.termly.io/policy-viewer/policy.html?policyUUID=4aebb727-eee9-4170-9dd1-a10753f0e167
The information we collect includes:
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts.
To deliver and facilitate delivery of services to the user.
To respond to user inquiries/offer support to users.
To send administrative information to you.
To enable user-to-user communications.
To request feedback.
To send you marketing and promotional communications.
WHAT ARE YOUR PRIVACY RIGHTS?
To identify usage trends.
To save or protect an individual's vital interest.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent.
withdrawing your consent
.
Performance of a Contract.
Legitimate Interests.
Send users information about special offers and discounts on our products and services
Understand how our users use our products and services so we can improve user experience
Legal Obligations.
Vital Interests.
If you are located in Canada, this section applies to you.
withdraw your consent
at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may need to share your personal information in the following situations:
Business Transfers.
Affiliates.
Business Partners.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
https://app.termly.io/policy-viewer/policy.html?policyUUID=4aebb727-eee9-4170-9dd1-a10753f0e167
Google Analytics
https://tools.google.com/dlpage/gaoptout
Ads Settings
http://optout.networkadvertising.org/
http://www.networkadvertising.org/mobile-choice
Google Privacy & Terms page
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@synchroverse.ai.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or
UK data protection authority
.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent:
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Opting out of marketing and promotional communications:
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies:
https://app.termly.io/policy-viewer/policy.html?policyUUID=4aebb727-eee9-4170-9dd1-a10753f0e167
If you have questions or comments about your privacy rights, you may email us at info@synchroverse.ai.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
Category
Examples
Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
Transaction information, purchase history, financial details, and payment information
Fingerprints and voiceprints
Device location
Images and audio, video or call recordings created in connection with our business activities
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
Student records and directory information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
Sources of Personal Information
WHAT INFORMATION DO WE COLLECT?
How We Use and Share Personal Information
HOW DO WE PROCESS YOUR INFORMATION?
Will your information be shared with anyone else?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Right to know
Right to access
Right to correct
Right to request
Right to obtain a copy
Right to non-discrimination
Right to opt out
Depending upon the state where you live, you may also have the following rights:
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a
data subject access request
,
or by referring to the contact details at the bottom of this document.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
Appeals
California "Shine The Light" Law
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
by email at
contact us by post at:
Data Protection Officer
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
data subject access request
.